Accessing Your Wallet

Lost Private Key

MyCrypto is not a "web wallet." You do not create an account or give us your crypto or tokens to hold on to. We are simply an interface that allows you to easily interact with cryptocurrencies. In order to ensure your security and privacy, no sensitive data is ever saved, stored, or transmitted when you use MyCrypto. We only have access to the information that is publicly available on the blockchain. Unfortunately, this means we cannot: Recover your private key Access your account Recover or…

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Lost Password

MyCrypto is not a "web wallet." You do not create an account or give us your crypto or tokens to hold on to. MyCrypto is simply an interface that allows you to easily interact with cryptocurrency. In order to ensure your security and privacy, no sensitive data is ever saved, stored, or transmitted when you use MyCrypto. We only have access to the information that is publicly available on the blockchain. Unfortunately, this means we cannot: Recover or reset your password Recover your private key…

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Private Key Not Working

Be sure there is no space at the beginning or end of your private key. MyCrypto validates based on the number of characters. If you saved another version (for example, the UTC / Keystore file ) it may be worth trying that file as well. Please be sure that you are carefully and accurately entering your private key. A single wrong character will open a different wallet than "yours," and will show a zero balance. An example of a valid private key looks like this: afdfd9c3d2095ef696594f6cedcae…

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Why Does My Private Key Open TWO Addresses?

Please be sure that you are carefully and accurately typing in your private key. A single wrong character will open a different wallet than "yours." An example of a valid private key looks like this: afdfd9c3d2095ef696594f6cedcae59e72dcd697e2a7521b1578140422a4f890 Do not use the above example private key, and never share your own with others. If you share your private key with anyone, they will have full control over your address, and its funds. Be sure that you are using the same key / file…

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Missing Characters From Private Key

Credit goes to Bahk ( https://github.com/domalak ). How to use (for beginners) Click "Raw" on https://gist.github.com/tayvano/7755e3e8d8b64581d5ff2865087b93f8 Right click, select "Save As" Click "Save" Install Node.js: https://nodejs.org/en/ Open the .js file you saved earlier in a text editor like Notepad (PC) or Text Edit (Mac), and not using an editor such as Word. Change the strings between the ' ' characters to the characters you have of your private key. Check it 5 times to be sure…

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Lost Password - Ethereum Presale Wallet File

Important note: This article is talking about presale wallets, for regular wallets take a look at the Lost Password article. I forgot the password to my presale wallet file While there is no way to guarantee that you will suddenly remember your password again, here are some things to keep in mind: The minimum length was 10 characters. The password must contain at least one upper case letter, one lower case letter, one symbol, and one number. You can also try using pyethrecover , which will…

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