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Unable to Connect Trezor Hardware Wallet on MyCrypto

Last updated: October 26th, 2021

Sometimes your Trezor hardware wallet won't connect to MyCrypto. Here are some troubleshooting tips to try:

  • Make sure that your Trezor firmware is fully up to date by using Trezor Wallet. Read the instructions on their wiki.
  • Use the MyCrypto Desktop App.
  • Try unplugging your Trezor device, then plugging it back in.
  • Restart your computer.
  • Try a different USB cable.
  • Try a different USB port.
  • Try a different computer.
  • Check to make sure you are taking required actions in pop ups or new tabs.

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MyCrypto is an open-source tool that allows you to manage your Ethereum accounts privately and securely. Developed by and for the community since 2015, we’re focused on building awesome products that put the power in people’s hands.

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