Cannot see the Extended Validation ('MyCrypto, Inc.') Certificate
On MyCrypto.com you should be able to see the Extended Validation Certificate (EV SSL) in your URL bar. However, some anti-virus applications like BitDefender prevent you from seeing the EV SSL. These anti-virus applications essentially perform a man-in-the-middle attack, simply put it scans all your traffic from and to MyCrypto by replacing the original SSL certificate.
This can cause a security risk, as you are not able to verify if you are on the right URL. Fortunately, there is a way to solve this, by disabling the SSL scanning feature of your anti-virus application.
How to disable SSL scanning
If you are using BitDefender, please follow these steps in order to solve the issue:
- Open BitDefender.
- Click on
- Click on the settings icon under the
- Disable the
Now, if you restart your browser, you should be able to see the EV SSL on MyCrypto.
If you are using another anti-virus application and you are having this issue, the steps should be very similar. Look for web protection settings in the anti-virus configuration and look for something similar to SSL scanning.